Introduction
Cleneo (a brand of World Realty Hub Ltd) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services in Motherwell, Bellshill, Wishaw, and Coatbridge.
Information We Collect
We may collect:
- Contact information (name, email, phone number) when you submit a booking or inquiry
- Payment information for processing transactions
- Details about your cleaning preferences and service history
- Website usage data (e.g., IP address, pages visited) for improving our services
How We Use Your Information
Your information is used to:
- Provide and manage our cleaning services
- Respond to inquiries and schedule appointments
- Process payments securely
- Improve our website and service quality
- Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal data. We may share information with:
- Payment processors to complete transactions
- Trusted service providers who help us operate our business
- Law enforcement or regulators if required by law
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict the processing of your data
- Withdraw consent at any time
To exercise your rights, contact us at office@cleneo.co.uk or 07901 99 50 18.
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date.
Contact Us
For questions about this Privacy Policy or your personal data, please contact:
World Realty Hub Ltd (trading as Cleneo)
Email: office@cleneo.co.uk
Phone: 07901 99 50 18
Effective Date: February 2026